JD power and associates released a survey of the top 20 airports with the highest customer service score. and the winner? Detroit. Ive never been there, so ill test the waters next week and let you know if they are indeed worthy of this award. I think Phoenix should be higher on the scale... and Mccarren (because when i fly in , its the happiest feeling ever)
Large Airport Scores(Overall satisfaction score based on a 1,000-point scale)1. Detroit Metropolitan
2. Denver International (tie)2. Minneapolis/St. Paul International (tie)
3. Orlando International
4. Phoenix Sky Harbor International
5. Charlotte Douglas International
6. Dallas/Fort Worth International
7. George Bush Intercontinental/Houston
8. McCarran International
9. Hartsfield-Jackson Atlanta International (tie)9. Seattle-Tacoma International (tie)
10. Toronto Pearson International
11. San Francisco International
12. Chicago O'Hare International ----- WTF??? REALLY?
13. John F. Kennedy International
14. Philadelphia International
15. Miami International
16. Los Angeles International
17. Newark International
Source: J.D. Power and Associates2010 North America Airport Satisfaction Study
Hey there Forgetful Jones...you HAVE been to Detroit. It's ghetto as hell. We flew out of there on our first trip to Alabama/Ft Walton Beach.
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